Found a lower price on the same refurbished device somewhere else?

We’ll beat it. Every time.

At Perfect Preowned, we are committed to offering the best value in Australia on refurbished phones, laptops, tablets and tech. If you find the same device, same colour, same storage, same condition grade at a cheaper price  and we have it in stock we’ll beat that price.

Simply show us the competitor’s listing and we’ll give you a special discount code to make sure you get the best deal.

 

• How It Works

If you’ve found a cheaper price from a competitor and the device matches our stock and condition standards, just follow these steps:

1. Get in touch

• During business hours, start a Live Chat for a quick assessment.
  

• Outside business hours, send us an email with all the details.
  
  

2. Send us the links

Provide us with:

• A direct link to the competitor’s listing
• A link to the same item listed on our website
  
  

This helps us verify the model, colour, storage, condition grade and price.

3. We verify & approve

If the listing meets our criteria and the lower price is valid, we’ll approve your price beat.

4. Receive your discount code

We’ll email you a unique discount code so you can complete your purchase instantly on Perfect Preowned.

Live Chat evaluations are usually completed within minutes.

Email evaluations are reviewed within 6 business hours.

Price Beat Conditions

To ensure fairness and transparency, the following must apply:

The item must be identical

• Same brand, model and generation
  

• Same colour
  

• Same storage capacity
  

• Same condition grade (e.g., As New, Excellent, Good)
  

• Unlocked Australian stock only
  
  

Valid competitor requirements

• Must be a legitimate, well-known Australian retailer
  

• Must be selling Australian-stock, not imported or grey market stock
  

• Competitor device must be in-stock and available for immediate purchase
  

• Listing must include similar warranty coverage (minimum 12 months)\
  

• Shipping speed must be similar (e.g., standard or express within Australia)
  
  

Valid proof of price

• You must provide a live, publicly accessible link to the listing
  

• We cannot accept:
  

  • Screenshots
    

  • PDFs
    

  • Manually typed prices
    

  • Images or quotes
    
    

  The price must still be active at the time we review it.

  Limitations

  • Price Beat Guarantee must be requested before purchasing the item
    

  • Only one discount code can be used per order (cannot be stacked)
    

  • Limit of two price-beat requests per customer every 180 days
    

  • Discount code expires 72 hours after issue
    

  • We reserve the right to decline requests that appear fraudulent or reseller-related

  Exclusions

  Our Price Beat Guarantee does not apply to:

  • Contract phones or carrier-locked devices
    
    

  • Flash sales, daily deals, limited-hour promotions
    
    

  • Pre-order offers or trade-in promotions
    
    

  • Wholesale, commercial, or members-only pricing
    
    

  • Marketplace platforms selling via third-party sellers (e.g., Kogan, eBay, Amazon)
    
    

  • Bundles, add-ons, free gifts or pricing errors
    
    

  • Financing deals, coupon stacking or gift-card-based discounts
    
    

   

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  Ready to Claim Your Price Beat?

  If you’ve found a better price, don’t miss out — we’ll beat it.

  👉 Start a Live Chat (9am–5pm AEST)

  👉 Or email us anytime with the listing link

  Perfect Preowned = Premium refurbished tech, unbeatable value.